Privacy Policy

Effective Date: September 14, 2024

Welcome to Galaxy Wave. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.galaxywave.in (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

Information You Provide: When you create an account, contact us, or fill out forms on our Site, we may collect personal information such as your name, email address, phone number, and any other details you provide.
Transaction Information: If you make a purchase or request a quote, we may collect information related to the transaction, including payment information and purchase history.

Non-Personal Information:

Usage Data: We collect information about your interactions with our Site, such as IP address, browser type, operating system, pages visited, and the dates and times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site usage. Cookies are small files placed on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services: We use your information to process transactions, respond to inquiries, and enhance the functionality and performance of our Site.
To Communicate with You: We may use your contact information to send you updates, promotions, and other information related to our products and services. You can opt out of these communications at any time.
To Personalize Your Experience: We use data to tailor content and advertisements to your interests and preferences.
To Analyze and Understand Usage: We analyze usage data to monitor and analyze trends, user behavior, and site performance.

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to comply with a subpoena or other legal process).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal information by logging into your account or contacting us directly.
Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Note that even if you opt out, we may still send you transactional or service-related communications.
Cookies: Most web browsers allow you to control cookies through their settings. You can choose to disable cookies or receive alerts when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Site.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.